by Lisa Boesen | Aug 22, 2018 | Blog Posts, Kindness, Relationship Management, Work Life Balance
As a second-year beekeeper, I continue to learn from my “girls”. Beekeeping is certainly a science but there are also elements of intuition and knowledge gained from delving into a group in nature that for centuries has coordinated work, built colonies, survived,...
by Lisa Boesen | Dec 18, 2014 | Blog Posts, Kindness
It’s the holiday season and one of my new favorite movies is “Meet John Doe.” The premise of the movie is a “grassroots” campaign of kindness and good neighborly behaviors that grows exponentially as people remove their biases and...
by Lisa Boesen | May 8, 2012 | Blog Posts, Compassion, Customer Service, Kindness, Patient Experience
Sometime in my past a quote was shared with me, ‘The greatest evil of good is better.’ I’m not sure why it stuck in my brain for over 15 years, but it did, which is odd because I truly enjoy and receive great pleasure out of improving things – all kinds of...
by Lisa Boesen | Dec 16, 2011 | Blog Posts, Empathy, Encouragement, Kindness, Patient Experience
As I wade through the holiday season, stand in line waiting on customer service and play witness to patrons hurrying and scurrying and sometimes being grinchy and grunchy, I can’t help but think about how I can be a better customer and yes, a better customer...
by Lisa Boesen | Mar 21, 2011 | Blog Posts, Compassion, Empathy, Encouragement, Kindness, Patient Experience, Patient Satisfaction, Uncategorized
Almost every Saturday morning, weather permitting, my husband and I grab our coffee and head out to local garage sales. We love the hunt for treasures and the anticipation of never knowing exactly what we will find. We are a symbiotic team of form and function. For...
by Lisa Boesen | Nov 3, 2010 | Blog Posts, bullying, Civility, Compassion, Empathy, Kindness, Self-Compassion
In Sunday’s Houston Chronicle, Brene´Brown discussed the adult addiction to reality tv and its potential tie to bullying behavior in children. In essence, uncivil behaviors such as humiliation, gossiping, name-calling, derisiveness, screaming and exclusion are...
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