by Lisa Boesen | May 26, 2010 | Blog Posts, Compassion, decision-making, Encouragement, Engagement, Managing Change
As I continue to research compassion in organizations and assess best practices for engagement and commitment, I find the term “nurture” being used extensively in the literature. Being an avid gardener, this brings to mind all the strategies a good gardener can do to...
by Lisa Boesen | May 10, 2010 | Blog Posts, Compassion, Talent Acquisition
Creating, supporting and nurturing a culture free of disruptive behavior and bullying which may potentially impact your satisfaction scores begins during talent acquisition. During the recruitment and selection process, organizations screen for direct healthcare...
by Lisa Boesen | May 5, 2010 | Blog Posts, Compassion, Patient Experience, Patient Satisfaction, technology, Value Based Purchasing
In the summer of 1975, my career in healthcare began. My parents said, “get a job” and directed me to work at the hospital to test-drive the healthcare industry and of course, make money. I really didn’t want to work in a hospital. Most of my friends were working as...
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